Contents
What?
A summary of DPD Polska's key events and achievements in 2024 – from infrastructure development and technological innovation to awards and sustainability initiatives.
Why?
2024 has brought dynamic changes to logistics and digital delivery. Analyzing DPD Polska's operations allows for a better understanding of market developments and provides inspiration for online store owners on how to leverage new standards in customer service and sustainable logistics.
Who is it for?
For online store owners and managers, logistics specialists, e-commerce managers, those following digital trends, and companies interested in optimizing deliveries and implementing eco-friendly solutions.
Background:
DPD Polska, as one of the leaders in the courier market, continually invests in development – both technological and environmental. In 2024, the company significantly expanded the reach of the DPD Pickup network, increased the share of eco-friendly modes of transport, and won prestigious awards for trust and innovation. These initiatives are part of the broader context of digital logistics transformation, which is increasingly influencing the convenience of online shopping and operational efficiency in the digital world.
DPD Polska: 2024 Year in Review
For DPD Polska, 2024 was a year of dynamic growth and numerous achievements. The company not only expanded its logistics infrastructure but also introduced innovative solutions that strengthened its position in the courier services market. What key events and initiatives defined the past year for DPD Polska?
Expansion of the DPD Pickup network and logistics infrastructure
In 2024, DPD Polska significantly increased the number of DPD Pickup drop-off and pickup points. At the beginning of the year, the company had 23,000 such locations, which increased to 31,000 by the end of the year. These include 9,000 parcel machines, located in over 1,000 towns and cities across the country. This provides customers with even greater convenience and access to services.
Investments in sustainable development and an eco-friendly fleet
DPD Polska continued investing in its low-emission vehicle fleet. By the end of 2024, the company had nearly 550 electric vehicles and 100 cargo bikes operating in 25 Polish cities. As a result, nearly 20 million parcels were delivered using eco-friendly means of transport, representing approximately 7% of the total shipment volume. Cargo bikes are responsible for delivering approximately 1% of shipments. These efforts are consistent with the company's strategy to achieve carbon neutrality by 2040.
Recognition and awards for DPD Polska
In October 2024, DPD Polska once again received the "Trustworthy Brand" title, awarded by the editorial team of MyCompany Polska. This distinction confirms the company's commitment to building strong customer relationships and striving for the highest standards of service quality.
Additionally, on October 9, 2024, at the "Rzeczpospolita TSL Award" gala, DPD Polska was honored with an award in the "Ecology in Logistics" category. This prestigious distinction underscores the company's commitment to sustainable development and environmental initiatives.
Individual successes and social involvement
In 2024, Jakub Biarda, a DPD Polska courier from the Siedlce branch, won first place in the international Delivery Excellence Challenge, organized by the Geopost Group in Spain. This achievement underscores the professionalism and commitment of DPD Polska employees.
The company has also been involved in social initiatives, such as participating in the Cargo Bike Festival in Krakow and the 5th Polish Bicycle Summit. These events promote sustainable transport and eco-friendly solutions in urban logistics.
New technologies and innovations
DPD Polska has introduced a number of technological innovations aimed at improving the customer experience. One of the key implementations was the DPD Mobile app, which enables easy shipment management, tracking package status, and access to attractive offers on domestic and international shipments within the DPD Pickup network.
What do these achievements mean for the digital world?
DPD Polska's activities in 2024 will significantly impact the development of the digital world. The expansion of the DPD Pickup network and investments in mobile applications increase the availability and convenience of services for customers shopping online. The company's eco-friendly initiatives contribute to the sustainable development of logistics, which is crucial in the context of growing consumer environmental awareness.
Practical tips for businesses in the digital world
- Investments in logistics infrastructure – expanding the network of collection points and parcel machines increases customer convenience and shortens delivery times.
- Implementing ecological solutions – investing in low-emission means of transport, such as electric cars or cargo bikes, can contribute to reducing CO₂ emissions and positively impact the company’s image.
- Mobile app development – creating intuitive tools for shipment management and customer communication increases user engagement and loyalty.
- Strategic partnerships – collaborating with other companies to develop services and increase operational efficiency.
- Data analysis – using data to optimize logistics processes and better understand customer needs.
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Marcin Stadnik
e-commerce advisor
The author is a manager with extensive experience in e-commerce, sales strategy, and content marketing. He is a digital practitioner and consultant with over 15 years of experience in e-commerce projects, sales strategy, and online business development, as well as 25 years of experience in broadly defined distribution (offline and online). He specializes in creating and implementing effective solutions for online stores, supporting companies in developing their digital presence. He co-creates appropriate strategies for e-businesses, conducts audits, and oversees marketing activities—always combining analytical knowledge with market practice. He is the author and co-author of content published on the swiatcyfrowy.pl website—based on his many years of consulting, analytical, and operational experience. The materials created are intended to provide reliable, valuable knowledge that truly supports the development of online businesses. The content here is designed to address the real challenges and needs of companies operating in the e-commerce environment (the digital world).
