Apilo – a platform for sales automation and e-commerce management

What?
Apilo is a modern OMS (Order Management System) that enables the integration of online stores, marketplaces, courier systems, and warehouses in one place. It's increasingly being compared to the popular BaseLinker.

Why?
In the dynamic world of e-commerce, managing multi-channel sales requires efficient tools. Apilo offers features that rival BaseLinker – and for some companies, it can be a viable alternative, especially for large-scale sales.

Who is it for?
Online store owners, e-commerce managers, and multi-channel sales operators looking for a flexible, scalable, and modern solution for order management and integrations.

What is Apilo?

In times of rapid e-commerce growth, effective sales management and process automation are not a choice, but a necessity. Apilo is an advanced platform that addresses these needs, offering comprehensive tools for automating operations and managing online stores. By integrating multiple sales channels in one place, users gain complete control over the entire sales process—from order acceptance to fulfillment .

Designed with e-tailers' everyday challenges in mind, Apilo eliminates many time-consuming and repetitive tasks . Instead of manually processing each order, simply configure the appropriate rules – the system will handle the rest automatically. Quickly, accurately, and stress-free . All this is done from a single, intuitive dashboard that integrates platforms like Allegro, Amazon, your own online store, and other sales channels.

Why is it worth using Apilo?

• Process automation – saving time and eliminating human errors.
• Integration of multiple sales channels – managing Allegro, Amazon and the online store from one place.
• Intuitive panel – easy configuration and quick access to all functions.
• Scalability – a solution tailored to the needs of both small and large e-shops.

In an industry where competition is constantly growing, tools like Apilo are becoming a key element of development strategies . Will future updates bring features that will revolutionize the market? Perhaps. But one thing is certain: automation isn't a passing trend, but the future of e-commerce . And Apilo is already leading the way.

What is Apilo and how does it work?

Apilo is an intelligent e-commerce platform that automates key omnichannel sales processes. It enables comprehensive order and inventory management, integration with marketplaces, and accounting systems – all from a single dashboard.

With Apilo, entrepreneurs can focus on growing their business instead of wasting time on manual invoicing or tedious shipping preparation. This solution significantly reduces the burden of daily work and helps streamline online sales.

Many online store owners ask themselves: What is Apilo? How does Apilo work? If you're looking for a tool to help you manage the chaos of online sales, you've come to the right place.

Main functions and applications of the Apilo platform

Apilo is a comprehensive online sales management tool that automates and streamlines everyday processes. Here's what it offers:

• Automatic order processing – integration with popular marketplaces such as Allegro, Amazon and Empik allows for quick and error-free order processing.
• Inventory synchronization – the system automatically updates product availability, eliminating the risk of selling out-of-stock items.
• Generating shipping labels – quickly creating labels significantly speeds up order fulfillment and improves customer service quality.
• Returns and complaints handling – automated processes enable efficient management of returns and complaints.
• Advanced reporting – access to detailed analyses and sales data supports making accurate business decisions.

All functions are available from an intuitive administration panel , which allows you to manage sales on multiple platforms simultaneously – without having to switch between accounts.

One of Apilo's greatest advantages is automated warehouse management . The system automatically synchronizes inventory, eliminating the risk of errors and increasing customer satisfaction. Additionally, automatic shipping label generation significantly speeds up order fulfillment.

Also noteworthy is the extensive reporting module , which provides precise data on sales, channel efficiency, and customer behavior. It's an invaluable tool for optimizing sales strategy and making business decisions.

Who is Apilo for?

Apilo was created for small and medium-sized online stores that want to operate faster, more efficiently, and more effectively. However, larger companies will also benefit from its capabilities – especially those with brick-and-mortar sales and those planning to enter e-commerce.

The platform allows you to manage multiple stores and sales accounts from one place—without having to log in to each one individually. This saves you a significant amount of time and gives you greater control over your processes.

Apilo also perfectly supports the dropshipping model . Integration with wholesalers is quick and intuitive, and offer management is flexible. Even without your own warehouse, you can sell without any problems.

For companies operating in multiple markets simultaneously, Apilo offers advanced sales analysis and scaling tools . This makes it easier to reach new customers and grow your business without unnecessary complications.

Automation of sales and e-commerce processes

In the dynamic world of e-commerce, every second counts . That's why automating business processes is no longer a luxury—it's a necessity. This is where Apilo comes in—a platform that offers comprehensive solutions for automating online stores . It makes everyday operations like order acceptance, invoicing, and shipping management virtually seamless. No unnecessary clicks, no chaos—everything runs automatically.

What does this mean for store owners? More time for business development, strategy, and building customer relationships . Repetitive, time-consuming tasks? Apilo's intelligent algorithms take them over— fast, efficient, and error-free .

Automation of order processing, shipping and invoicing

Order fulfillment is the heart of every online store. With Apilo, order processing automation becomes intuitive and effective. The system integrates various sales channels—Allegro, Amazon, and online stores—in a single dashboard, allowing you to:

• Centralization of orders from various sources in one place
• Automatic issuing of invoices and receipts without the need for manual intervention
• Reducing errors and saving time
• Better work organization and focus on company development

All this translates into greater operational efficiency and better customer service .

Defining automatic tasks and action rules

Apilo allows you to create automated tasks and rules that execute automatically, without the need for user intervention. For example, after a payment is posted, the system can:

1. Automatically change order status
2. Print a shipping label
3. Send a confirmation email to the customer

The result? Less stress, fewer clicks, fewer mistakes. And more time for activities that deliver real value. Automation doesn't just speed up work—it streamlines it at every level .

Automatic generation of shipping labels

In logistics, every minute counts Apilo's automatic shipping label generation feature

• Bulk label creation for multiple orders at once
• Eliminate manual clicking and related errors
• Streamline the shipping process even with a large number of orders
• Focusing the team on customer service and offer development

For companies handling dozens or hundreds of orders a day, this is a game changer . Instead of chaos, there's complete control and order.

Sales and order management

In the dynamic world of e-commerce, where changes occur daily and competition is fierce, sales and order management becomes crucial. This is where Apilo comes in – a platform offering modern tools that allow you to manage sales chaos without stress or unnecessary complications .

With Apilo, you can integrate all your sales channels into a single, transparent dashboard. This truly simplifies daily tasks , allowing you to better utilize available resources—time, team, and infrastructure. The result? Greater operational efficiency and more room for business growth.

Multi-channel sales support from a single panel

One of Apilo's greatest advantages is the ability to manage multi-channel sales from a single, intuitive location. Whether you sell on Allegro, Amazon, or run your own online store, you have everything under control in a single dashboard.

You no longer have to:

• switch between different systems,
• log in in many places,
• manually update data,
• waste time on repetitive activities.

You save time and avoid errors . Centralized sales management allows you to react quickly to changes – if a product disappears from one platform, you can update its status everywhere else in just a few clicks. That's flexibility and a competitive advantage in one .

Centralized order management from various channels

In a world where orders flow from multiple sources, centralized management isn't a luxury—it's a necessity. Apilo allows you to handle all orders in one place, eliminating unnecessary back and forth and confusion.

What do you gain with this solution?

• Fewer errors and delays – you have everything under control in real time,
• Integration with the most popular sales platforms,
• Efficient order processing – from purchase to shipment,
• Better customer service and logistics planning.

All this translates into greater control over the order fulfillment process and a real competitive advantage.

Inventory synchronization and inventory management

Effective inventory management is the foundation of successful e-commerce. Apilo offers advanced tools for real-time inventory synchronization . This means you only sell what you actually have in stock—without the risk of overstocking or understocking.

The Apilo system automatically updates inventory levels after each transaction, combining order processing with inventory control. This allows:

• You avoid excess stock and stock shortages,
• You reduce operating costs,
• You increase customer satisfaction,
• You have accurate information about product availability.

Effective inventory management with Apilo is a step towards more predictable, sustainable, and more relaxed business operations. Because when everything works, you can focus on what truly matters.

E-commerce and Marketplace Manager integrations

In today's rapidly changing world of e-commerce, effective integration of sales, logistics, and accounting systems isn't a luxury—it's an absolute necessity. Apilo connects your sales with e-commerce platforms, courier companies, and accounting tools, simplifying everyday tasks. Instead of wasting time manually copying data between systems, you can focus on what truly matters—growing your business.

Integrations with sales platforms, couriers and accounting systems

Apilo is a comprehensive integration tool that supports the most popular e-commerce platforms and accounting systems. These include Allegro, Amazon, eBay, Empik, OLX, and accounting tools like inFakt and Fakturownia. This means a single, centralized place for managing sales and financial documentation —less chaos, fewer errors, and more time for you.

Thanks to integrations with courier companies and accounting systems, many processes are automated. When a customer places an order, the system automatically generates an invoice and arranges shipping . No manual clicking, no stress. Automation is now the standard, allowing you to keep up with the competition and flexibly respond to market changes.

Sales management on Allegro, Amazon, Empik, OLX and other marketplaces

With Apilo, you gain complete control over your sales on major marketplaces —from Allegro and Amazon to Empik and OLX. With the Marketplace Manager , you have everything in one, transparent panel. No more switching between accounts and chaos—now you manage your sales from one place, conveniently and without complications.

What exactly do you gain with Apilo?

• Full integration with Allegro – including productization of offers and automatic responses to customer messages, which significantly improves service.
• The ability to manage sales on Amazon without having to log in to external systems, saving time and increasing efficiency.
• The mass listing function on Empik allows you to instantly increase the visibility of your products and reach new customers.
• Central management of offers on OLX , which facilitates control over the publication and updating of ads.

The result? Real support in scaling sales and reaching new customers. Apilo works simply, effectively, and on your terms.

Integration with the Shoper platform and other e-commerce systems

Do you have a store on Shoper? Great! Apilo offers advanced integration with this platform , enabling automatic synchronization of inventory, prices, and orders. The result? Fewer errors, more order, and significantly more efficient store management.

Working with Apilo is more than just technology. It's a partnership that grows with your business . And what's next? Perhaps soon, we'll see further innovations that will allow us to even better anticipate customer needs and automate sales at a level we only dream of today.

Sales analytics and optimization

In today's digital world, data isn't a luxury—it's a necessity . Without it, it's difficult to make sound decisions, and even more difficult to grow a business. That's why analytics and sales optimization are no longer just buzzwords—they're becoming the foundation of effective operations. Using the Apilo platform, you gain access to advanced analytical tools that not only show what's happening but also suggest what to do next—faster, better, and more effectively .

Thanks to precise analyses and statistics, you make decisions based on facts, not intuition . This translates into tangible benefits: greater efficiency, improved sales results, and peace of mind for business owners .

Real-time sales reports and statistics

One of Apilo's biggest advantages is its real-time sales reports and statistics . This tool provides instant access to key data, such as:

• Order details – full control over what was sold and when.
• Customer behavior – analysis of purchasing trends and preferences.
• Sales dynamics – current sales pace and changes over time.

You no longer have to wait for a monthly report to find out what's working and what's not. The system keeps you informed . If a product loses popularity, you'll know immediately and react before your competitors do.

Real-time KPI tracking works like radar—it allows you to spot changes before they become a problem. This allows you to be proactive and adapt your strategy to the current situation. This flexibility provides a real advantage in e-commerce .

Managing prices and pricing rules

In the dynamic world of e-commerce, managing prices and pricing rules isn't an option—it's a necessity. Prices change rapidly, so Apilo offers intelligent solutions that enable:

• Creating flexible pricing rules – adapted to various sales channels.
• Automatic price synchronization – across multiple channels simultaneously.
• Quick response to market changes – without the need for manual intervention.

You no longer have to manually update each product. The system does it for you – quickly, precisely, and error-free . What's more, you make pricing decisions based on data, not assumptions. This means:

• Fewer mistakes
• Greater precision
• More time for development and strategy

The result? Greater control over margins and a real chance to effectively compete with the competition – regardless of how dynamic the market is.

AI Description Generator powered by ChatGPT

In e-commerce, content isn't just window dressing—it's a key selling point . That's why ChatGPT's AI-powered description generator is a true game-changer. It allows you to automatically create product descriptions that are:

• Consistent and attractive – they attract customers' attention.
• Optimized for SEO – better visibility in search engines.
• Ready in seconds – saving time and resources.

This is a huge relief for marketing teams – they can focus on strategy instead of wasting hours writing. These descriptions really work : they increase visibility, attract customers, and improve conversions.

This combination of technology and practice opens up entirely new possibilities for companies. And this is just the beginning. If AI can write effective descriptions today, what will it be like tomorrow? One thing is certain: it's worth staying up-to-date and taking advantage of the advantages modern technology offers.

Customer service and after-sales processes

In the dynamically changing world of e-commerce, customer service and after-sales activities are not an afterthought, but rather the foundation for building loyalty and trust. With the Apilo platform, companies gain access to modern tools that:

• automate customer contact,
• organize returns and complaints processes,
• speed up service by eliminating unnecessary formalities.

Apilo allows entrepreneurs to focus on growing their business by offloading daily tasks to the system. From the first click to transaction completion, everything runs smoothly, without stress or downtime.

Returns and complaints handling

Returns and complaints are an inevitable part of online commerce. Instead of treating them as a problem, consider them an opportunity to build positive customer relationships . Apilo simplifies this process with features that:

• automatically assign reports to appropriate departments,
• shorten reaction time,
• increase customer satisfaction,
• integrate returns handling with other platform functions.

The result? A cohesive customer relationship management center that not only increases efficiency but also provides better access to data. This, in turn, helps build long-term loyalty—and in today's digital world, that's invaluable.

Customer communication and automatic responses

In the age of immediacy, customers expect quick responses. Apilo supports customer communication with intelligent tools such as:

• autoresponders – they respond automatically, even outside working hours,
• monitoring order statuses – customers are kept informed,
• automatic notifications – at every stage of order fulfillment.

The result? Less work for the service team, more satisfied customers, and a greater chance they'll return—not just for the product, but also for the quality of service they'll never forget.

VAT OSS support and invoicing

Selling internationally presents a huge opportunity, but also a challenge—especially when it comes to taxes. Apilo supports international sales with advanced VAT OSS features that enable:

• settlement of taxes in accordance with regulations in EU countries,
• automatic generation of invoices, receipts and corrections,
• simplification of accounting,
• minimizing the risk of errors.

The invoicing module is a real game changer —especially for companies operating in multiple markets. What's next? What new solutions will emerge in the area of ​​tax automation? One thing is certain: with Apilo, you're ready for every next step , no matter where your business is headed.

Product Management and Logistics

In this era of dynamic e-commerce development, effective product management and logistics are not a luxury, but an absolute necessity. Without them, it's difficult to speak of success in online sales. Apilo addresses these challenges by offering comprehensive tools that support companies in day-to-day operations management. These tools enable process automation, better resource utilization, and increased operational efficiency.

All this is accomplished within a single, integrated system that provides complete control over the flow of goods and product information. The result? Faster decision-making, greater flexibility, and a real competitive advantage .

Central management of the goods database

One of Apilo's key features is centralized product database management . This means all products and kits are located in a single, transparent panel, eliminating the need to switch between different systems. This convenience eliminates chaos and saves time.

Regardless of the number of sales channels, product data remains consistent, up-to-date, and easy to edit . This is especially important in a dynamically changing market environment. When you need to react quickly, Apilo enables immediate action.

The system provides full control over:

• Product descriptions – easy editing and updating of content
• Prices – quick adaptation to market changes
• Inventory levels – ongoing monitoring and synchronization

This solution works particularly well for omnichannel sales. For example, a sudden increase in demand for a specific product—just a few clicks update availability and prices across all sales channels. No downtime, no chaos—you simply keep going .

Wholesale and dropshipping services

Modern online sales require flexibility and speed. Therefore, wholesale and dropshipping support is no longer an add-on, but the foundation of effective e-commerce. Apilo supports this model by offering ready-made integrations with numerous wholesalers , allowing you to expand your offerings without having to store your goods.

The system automatically processes orders in the dropshipping model:

• Fast – without unnecessary delays
• No errors – thanks to process automation
• In real time – full data synchronization

Apilo dropshipping provides constant insight into order status and product availability, which translates into better planning of sales and logistics activities.

Most importantly, you save time . Time you can spend on developing your offerings, building customer relationships, and scaling your business. Because that's what modern e-commerce is all about .

Benefits of implementing Apilo

Implementing the Apilo platform is much more than just a technological upgrade—it's a comprehensive operational transformation for any online store. Thanks to Apilo's numerous functionalities , businesses gain not only time and savings but also greater process control and operational fluidity. This intelligent tool automates key tasks, which is especially important for smaller businesses that often operate with limited staff and tight budgets.

The result? Apilo becomes not only a daily support, but also a driving force for business development . It works discreetly in the background, yet it changes everything.

Increasing the operational efficiency of the online store

One of Apilo's greatest advantages is the optimization of online store management . This translates into real time savings, error reduction, and increased efficiency. Automated processes—from order processing, through shipping, to invoicing—make everything run faster, more efficiently, and without unnecessary complications.

Imagine this: instead of manually processing dozens of orders every day, the system automatically sorts them and sends them for fulfillment. No stress. No mistakes. No wasted time.

Thanks to this, e-shop owners can finally focus on activities that actually influence sales growth:

• Expanding the product range – introducing new categories and products that meet market needs.
• Intensification of marketing activities – conducting advertising campaigns, promotions and SEO activities.
• Building lasting relationships with customers – through personalized communication and after-sales service.
• Analyzing results and optimizing strategies – making decisions based on data, not intuition.

These are the areas that have the greatest impact on revenue . Apilo gives you the space to focus on them—without getting distracted by operational minutiae.

Scalability and flexibility for small and medium-sized businesses

Apilo is a system that grows with your business . Its flexible and scalable architecture makes it ideal for both small businesses and medium-sized enterprises planning expansion.

In practice, this means that the tool can be easily adapted to changing needs, such as:

• Entering foreign markets – supporting multiple languages, currencies and sales channels.
• Adding new sales platforms – integration with Allegro, Amazon, eBay, Empik and others.
• Changing the logistics model – e.g. switching to fulfillment or dropshipping.
• Expand your team and delegate tasks – thanks to advanced user permissions.

You don't have to start from scratch . Apilo simply adapts—no costly implementations, no downtime. This flexibility is a huge advantage in the dynamic world of e-commerce, where responsiveness and adaptability are key.

The ability to compete effectively in the e-commerce market

The e-commerce market is changing rapidly. What worked yesterday may be outdated today. Therefore, the ability to compete effectively isn't a luxury—it's a necessity. And this is where Apilo demonstrates its strength.

The platform offers a suite of tools that not only help you keep up with trends but often stay ahead of them. These include:

• Advanced data analysis – enabling you to make accurate business decisions.
• Integrations with popular sales platforms – such as Allegro, Amazon, eBay, Empik, Shopee.
• The ability to quickly respond to changes in customer behavior – thanks to automation and flexible operating rules.
• Regular updates and new features – allowing you to always be one step ahead of the competition.

Sounds promising? This is just the beginning . Apilo is constantly evolving, and new features are added regularly. One thing is certain – with this tool, it's easier to stay ahead of the competition and effectively compete for customer attention, even in the most demanding environments.

Implementation and development with Apilo

The world of e-commerce is changing rapidly—sometimes from day to day, even hour to hour. That's why it's crucial not only to quickly implement the right tools but also to continuously develop . Apilo is not just a technology provider—it's a business partner who supports you every step of the way: from the first steps to advanced optimization.

With Apilo solutions, you can not only automate everyday processes but also develop them according to your vision and strategy. It's more than just a system—it's real support that helps you stay ahead of the competition .

Dedicated extensions and functionality development

One of Apilo's greatest strengths is its dedicated extensions and the ability to expand its functionality . This allows the platform to be perfectly tailored to the specifics of your business. You don't have to limit yourself to ready-made solutions—you can create your own that support unique operational processes.

If you sell across multiple channels, Apilo enables you to implement custom integrations with warehouse systems, CRM tools, and other elements of the e-commerce ecosystem. This approach provides:

• freedom of action - you adapt the system to your needs, not the other way around,
• readiness for changes in a dynamic market environment,
• scalability - the system grows with your company,
• full control over operational and technological processes.

Sounds promising? Because that's exactly the point—technology should support your development, not limit it.

Collaboration with official Apilo implementation partners

Implementing an online store with Apilo doesn't have to be complicated. On the contrary, with the right support, it can be quick, efficient, and stress-free . The key is experienced implementation partners who know the platform inside and out and can guide you through the entire process step by step.

These experts not only know the technology, but also have practical knowledge of:

• integration with ERP systems – ensuring data and process consistency,
• logistics and warehouse management - optimize the flow of goods,
• customer service - they implement solutions that increase customer satisfaction,
• process automation – eliminate repetitive tasks and increase efficiency.

The result? You receive not only a tool, but also the assurance that it will be implemented wisely —effectively, without unnecessary downtime, and in line with the needs of your business.

What's next? The future of e-commerce is:

• development of artificial intelligence – intelligent recommendations and decision automation,
• even more personalized implementations – systems tailored to individual needs,
• intuitive automation – so advanced that it becomes almost invisible,
• flexibility and scalability – ready for whatever tomorrow brings.

One thing is certain: companies that invest in flexible, scalable solutions like Apilo today will always be one step ahead . Ready for the future. Ready for success.

Apilo FAQ – frequently asked questions and answers

What is Apilo?

Apilo is an OMS (Order Management System) that enables multi-channel sales management, integrating online stores, marketplaces, courier systems, and warehouses. It is an alternative to BaseLinker.

How does Apilo work?

Apilo collects orders from various sources in a single dashboard, enables quick order processing, and automates logistics processes. It facilitates control over shipments, inventory, and invoices.

How is Apilo different from BaseLinker?

Apilo offers similar features to BaseLinker, but features a more modern interface, a broader range of integrations, and a flexible licensing model. For some companies, it may be a more affordable or tailored option.

What integrations does Apilo offer?

Apilo integrates with popular marketplaces (e.g., Allegro, Amazon, Empik), courier systems (e.g., InPost, DPD), and e-commerce platforms (e.g., Shoper, WooCommerce, PrestaShop). It also enables connections with ERP systems and wholesalers.

Does Apilo support dropshipping?

Yes, Apilo allows integration with wholesalers and automatic order downloading, which makes it a convenient tool for managing sales in the dropshipping model.

How much does Apilo cost?

The cost of Apilo depends on the selected package and the number of orders. Prices start at just a few dozen złoty per month, with custom options available for larger companies.

Is Apilo suitable for large companies?

Yes, Apilo also supports complex sales operations and allows for scalability. The system is suitable for both small businesses and large e-commerce businesses with multiple sales channels.

Does Apilo have a mobile app?

Currently, Apilo does not offer a dedicated mobile application, but the system interface is responsive and can be used through a phone browser.

Is it possible to transfer data from BaseLinker to Apilo?

Yes, much of your data can be imported manually or via CSV files. Some integrations require reconnection, but the migration process is manageable with technical support.

What reports does Apilo generate?

The system offers sales reports, order statistics, returns, and shipment status. These reports can be customized and exported to Excel or PDF files.

How to get started with Apilo?

Simply create an account on the Apilo website and select the appropriate package. Then, configure integrations with stores and marketplaces, and the system will begin collecting data and orders.

Does Apilo offer technical support?

Yes, Apilo provides technical support via email, chat, and an online knowledge base. API documentation is also available for advanced users.

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