Contents
What?
Comarch e-Sklep is an online store platform built for full integration with Comarch ERP systems, such as Optima and XL.
Why?
The platform enables companies to synchronize online sales with accounting and inventory processes, enabling automation and reducing operational errors. It's a solution for companies that want to control every stage of the customer experience—from ordering to billing.
Who is it for?
Companies already using Comarch ERP systems, as well as medium- and large-sized B2B and B2C enterprises that require extensive integration and sales automation processes.
Background:
Comarch, as one of the leaders in the Polish ERP market, has created a tool that seamlessly connects the digital world with a company's operational back office. Comarch e-Sklep addresses the needs of businesses that want to sell online without losing control over logistics, accounting, and inventory. While the platform offers a range of sales and marketing support features, its greatest advantage is its close connection to ERP software – which can be crucial for many companies, but limiting for others.
What is Comarch e-Shop?
Comarch e-Sklep is a sales platform developed by Comarch , one of the leading providers of ERP systems and IT technologies for business. The platform was designed for companies that want to develop online sales and simultaneously integrate their online store with Comarch's accounting and warehousing systems.
Comarch e-Sklep stands out for its full integration with popular ERP systems, such as Comarch ERP Optima and Comarch ERP XL . This enables the automation of numerous business processes, such as inventory management, order processing, and accounting document generation.
The platform offers a range of features, including multi-channel sales , which allows you to simultaneously sell in an online store, on marketplaces (e.g. Allegro, eBay, Amazon) and on social media (e.g. Facebook, Instagram).
The system supports both B2C (individual customers) and B2B (business customers) sales, offering offer personalization features, individual pricing, and discount mechanisms. Comarch e-Shop also supports various payment methods, such as Przelewy24, PayU, BLIK, and PayPal , making transactions easier for customers.
The platform's technology is based on the Comarch cloud , ensuring operational stability, regular updates, and a high level of data security. Responsive design and the ability to personalize the store's appearance allow Comarch e-Sklep to be tailored to individual user needs.
The most important features of Comarch e-Shop
- Integration with Comarch ERP systems – seamless connection with Comarch ERP Optima, XL allows for the automation of sales and warehouse management processes.
- Modern and responsive design – the platform offers ready-made templates that are adapted to mobile devices.
- Multi-channel sales – integration with Allegro, eBay, Amazon and Facebook allows you to sell across multiple channels simultaneously.
- Support for various payment methods – popular payment systems such as PayU, Przelewy24, BLIK and PayPal are available.
- Advanced marketing tools – the system supports promotional activities such as discounts, promotional codes and integration with Google Ads.
- Support for B2B and B2C – the ability to adapt the store to the specific needs of retail and business customers.
- Security and stability – regular updates and security measures to protect customer data and transactions.
Disadvantages of the Comarch e-Shop platform
1. Limited flexibility in personalization
Comarch e-Shop offers ready-made templates, but their customization is severely limited. The lack of full access to the source code can be a problem for companies looking to implement advanced visual and functional changes.
2. Tight integration with ERP – limited freedom
The platform is optimized for interoperability with Comarch ERP systems, which means that companies using other solutions will encounter difficulties with data integration and migration.
3. Implementation and maintenance costs
Comarch e-Shop requires a subscription and additional fees for extended functionalities and integrations. Compared to some competing platforms, this may generate higher costs, especially for small businesses.
4. Less popularity in the e-commerce market
Compared to industry leaders such as Shoper, IdoSell or PrestaShop, Comarch e-Sklep has a much smaller user base, which results from the obvious dedication of the solution to companies with Comarch ERP.
5. Limited support for international sales
Although the platform allows you to sell in different currencies, it does not offer such extensive features for international trade as other solutions, such as IdoSell or Magento2.
6. Learning Curve
Due to its close connection with ERP systems, users who are inexperienced with Comarch solutions may require additional training or technical support to fully utilize the platform's potential.
7. Lack of an extensive user community
Popular e-commerce platforms have large communities of developers and sellers who share their knowledge. Comarch e-Sklep, as a more niche solution, lacks such a broad ecosystem of community support.
8. An online store will never be a priority for a company.
Whether one likes it or not, for a company like COMARCH, the key and strategic product will always be the company's management system, which they have been developing for years (Comarch XL or Comarch Optima). This means that any other system, whether a B2C/B2B store or otherwise, will always be a secondary consideration. This applies to both investment and development, as well as a simple focus on functionality.
Who is Comarch e-Shop for?
Comarch e-Shop platform is designed primarily for companies already using Comarch ERP systems and looking to automate their online sales. Thanks to integration with Comarch accounting and warehouse systems, entrepreneurs can easily manage inventory, orders, and accounting documents without the need for additional integration investments. Comarch e-Shop is ideal for industries where automating sales, logistics, and customer service processes is crucial. B2B companies can take advantage of dedicated features such as price negotiations, individual terms for contractors, and handling large orders. However, the platform is not ideal for small or medium-sized businesses just beginning their digital journey. It is also absolutely not a system for companies not using Comarch ERP systems. In such cases, more flexible SaaS solutions, such as the IdoSell e-commerce platform, may be a better choice.
To summarize, Comarch e-Sklep is an optional solution for companies that have Comarch ERP and want to streamline their online sales processes by eliminating the need for manual data management and synchronization between systems.
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Marcin Stadnik
e-commerce advisor
The author is a manager with extensive experience in e-commerce, sales strategy, and content marketing. He is a digital practitioner and consultant with over 15 years of experience in e-commerce projects, sales strategy, and online business development, as well as 25 years of experience in broadly defined distribution (offline and online). He specializes in creating and implementing effective solutions for online stores, supporting companies in developing their digital presence. He co-creates appropriate strategies for e-businesses, conducts audits, and oversees marketing activities—always combining analytical knowledge with market practice. He is the author and co-author of content published on the swiatcyfrowy.pl website—based on his many years of consulting, analytical, and operational experience. The materials created are intended to provide reliable, valuable knowledge that truly supports the development of online businesses. The content here is designed to address the real challenges and needs of companies operating in the e-commerce environment (the digital world).
