Artificial Intelligence is Transforming Customer Service in E-Commerce

What? Artificial intelligence (AI) is becoming one of the most important tools supporting customer communication in the digital world. More and more companies are implementing chatbots, recommendation systems, and customer service process automation. Why? AI increases efficiency, shortens response times, and enables personalization based on…

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More shoppers in your online store thanks to Smile?, the free delivery program for IdoSell online stores.

What? Smile is a free delivery program available on the IdoSell online store platform. It aims to increase sales and attract more customers by eliminating delivery costs to parcel lockers and collection points. Why? Free delivery is one of the most important factors…

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Payment systems in online stores – what will customers choose in 2025?

What? Modern online payment systems are becoming a key element of the shopping experience in the digital world. In 2025, customers will still choose solutions that provide speed, convenience, and security – led by BLIK, cash on delivery, and online transfers.

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Why start selling on Amazon marketplace and/or Amazon Vendor?

What? Amazon is one of the largest marketplaces in the world, offering a wide range of selling opportunities for businesses of all sizes. Why? Selling on Amazon allows you to reach millions of customers, benefit from advanced logistics, and scale your business. Who is it for? New and experienced sellers,…

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Express Checkout 1.0 at IdoSell: Faster shopping with one click

What? Express Checkout 1.0 at IdoSell as a standalone service enabling instant shopping. Why? Because customers expect the fastest possible checkout process without having to create an account. Who is it for? For online store owners and/or e-commerce managers of IdoSell stores who want to increase conversions. Background…

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Will the new e-commerce trend – Shoppertainment – ​​revolutionize online shopping?

What? Shoppertainment is a new trend in e-commerce that combines online shopping with entertainment. It includes live commerce broadcasts, video content, and interactive events designed to capture attention and engage customers in real time. Why? The modern consumer expects…

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New eBay Selling Rules in 2025: What's Changing for Sellers

What? eBay is introducing new selling policies effective from 2025. The changes include higher customer service standards, simplified returns procedures, mandatory price transparency, and new seller rating criteria. Why? The new policies are designed to improve service quality and increase trust…

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Express checkout 2.0 at IdoSell: A revolution in the ordering process

What? New solutions for the purchasing process in IdoSell-based stores. Why? Because streamlining the ordering process is key to increasing conversions and customer satisfaction. For whom? For online store owners and sales managers of IdoSell-based stores. Background: Why faster…

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AliExpress – a Chinese platform present in Poland – what is it?

What? AliExpress is a Chinese global e-commerce platform that allows retail customers to order products directly from sellers, primarily in Asia. It functions as an online marketplace, connecting manufacturers and suppliers with customers worldwide – including in Poland. Why is it important? AliExpress's presence on…

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