How the IDOSELL online store platform supported its customers in 2024 – a summary of the most important changes and functionalities

Authorized IdoSell Partner

What?
A summary of the most important functionalities, integrations, and innovations that IdoSell implemented in 2024, supporting the development of online stores and adapting to the changing realities of digital commerce.

Why?
The dynamic development of the digital world requires sales platforms to constantly update and support their customers. Technological changes, new legal regulations, and consumer needs mean that sellers expect not only stability but also innovative solutions from their software. IdoSell has responded to these needs with impressive accuracy.

Who is it for?
For owners of online stores based on the IdoSell platform, companies planning to migrate to this platform, e-commerce agencies, managers responsible for sales channel development, and anyone following the development of modern digital commerce tools.

Background:
2024 brought a series of legislative, technological, and business changes that forced e-commerce platforms to react quickly. As one of the leading online store platforms in Poland, IdoSell has implemented numerous new solutions—from advanced integrations to tools that automate logistics and sales. In this article, we've summarized the most important of these, demonstrating how the platform truly supports its clients in building effective, secure, and modern online stores.

How the IDOSELL online store platform supported its customers in 2024 – a summary of the most important changes and functionalities

The year 2024 was full of dynamic changes and innovations that further enhanced the functionality of the IdoSell platform. Thanks to these improvements, online stores powered by IDOSELL were able to leverage its technological potential to increase operational efficiency and achieve better sales results.

From advanced integrations with global marketplaces, through new tools that automate daily work, to features that enhance security and performance – each implementation was created in response to real user needs. Each solution was designed to support the management of effective and modern online businesses.

Among the many innovations that the IDOSELL platform introduced in 2024, we present the most important ones:

1. Expansion of the promotion management module

IdoSell has completed the expansion of its promotion management module, taking into account the individual needs of merchants. New features include support for multiple currencies, inventory configuration, setting promotion start and end times, and generating links to lists of products included in a given promotion.

2. Integration with the eMAG.ro platform

As part of its cross-border sales development strategy, IdoSell has introduced integration with eMAG.ro – the most popular marketplace in Romania, with over 9 million active users and over 120 million visits per month. This integration allows sellers to easily enter the Romanian, Bulgarian, and Hungarian markets, managing offers and managing orders and courier labels directly from the IdoSell dashboard.

3. New version of the POS application

IdoSell has released a new version of its POS application, enabling full synchronization of prices, promotions, and inventory between the online and offline stores. This means that discount mechanisms such as threshold discounts, special offers, and promotional sets are also available in offline sales, ensuring consistent pricing and promotions across all sales channels.

4. Adaptation to the GPSR regulation

In response to the requirements of the General Product Safety Regulation (GPSR), IdoSell has introduced additional dictionary fields on product cards, allowing for the definition of the Responsible Producer and the Responsible Person. This makes it easier for merchants to comply with the new regulations, improving consumer confidence by providing comprehensive information about product safety.

5. Integration with the Smile.pl platform

IdoSell has integrated with the Smile.pl platform, enabling affordable and convenient returns and the search for stores offering free shipping. Customers can easily return goods by dropping off their parcels at any InPost parcel locker without the need to affix a label or address the parcel, increasing convenience and satisfaction.

6. Launch of the new IdoSell support website

IdoSell has launched a new support service that gathers all the necessary information related to platform configuration in one place. This makes setting up your online store simpler and faster, allowing you to troubleshoot issues on your own without having to contact the support team.

7. Introduction of the IdoSell Apps platform

IdoSell has introduced the IdoSell Apps platform, which allows external developers to create applications that integrate with IdoSell and share them with IDOSELL customers. This gives merchants access to a rich catalog of tools that can automate processes, improve sales, and streamline logistics by tailoring store functions to their unique needs.

8. New Multi-Page Checkout

IdoSell has introduced a new Multi-Page Checkout, a multi-step shopping process designed to reduce cart abandonment, improve user experience, increase engagement and conversion, and better personalize offers at the cart stage. The new, shorter shopping path makes it easier for customers to complete their purchases.

9. Automation of logistics processes

The IdoSell platform has implemented a number of new features enabling the automation of logistics processes, such as dynamic delivery management, the ability to integrate with external logistics operators, and real-time shipment tracking tools.

10. Development of analytical functions

IdoSell has expanded its analytical capabilities, offering more detailed sales reports, customer behavior analysis, and tools for monitoring the effectiveness of marketing campaigns. This allows merchants to make data-driven strategic decisions more easily.

11. Support for additional languages ​​and currencies

IdoSell has expanded its international sales capabilities by introducing support for new languages ​​and currencies, allowing sellers to better adapt to the demands of global markets.

12. Automatic updates of Standard components in Lite templates

The new automatic updates feature for Standard components in Lite themes allows you to quickly implement visual and functional improvements without the need for manual customization. This ensures that your stores always look modern and operate in line with the latest standards.

13. Facebook Online Event Conversion API

IdoSell has integrated the platform with Facebook's Conversion API, enabling precise monitoring of online events. This allows merchants to more accurately analyze the effectiveness of their advertising campaigns and optimize them for better conversions.

14. Submitting Feedback to Google Merchant Center

The platform now allows for automatic submission of customer reviews to Google Merchant Center. This feature helps build a positive store image, increasing consumer trust and visibility in search results.

15. Added e-receipt support

IdoSell has introduced e-receipt support, allowing customers to receive digital proof of purchase. This solution not only increases customer convenience but also helps reduce paper consumption, promoting sustainability.

16. Improving the translation process

IdoSell has streamlined the process of translating content in stores by introducing more advanced translation tools. This allows sellers to translate their stores more quickly and efficiently, thus streamlining and accelerating cross-border sales.

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