PWA – what is it and what does it mean for e-commerce – for online stores?

PWA - mobile shop

PWA – Progressive Web Applications

 

What? PWA (Progressive Web App) is a technology that combines the functionality of a mobile app with the accessibility of a traditional website. This article explains what PWA is and the benefits it can bring to online stores.

Why? PWAs allow for faster loading, offline functionality, and a better user experience—especially on mobile devices. For e-commerce, they're a way to improve conversions and increase customer engagement without creating a separate app.

Who's it for? For online store owners, e-commerce technology managers, and companies looking to improve the efficiency and quality of their mobile user experience without investing in a native app.

 

Technology is evolving rapidly, and PWAs ( progressive web applications ) are gaining popularity. This innovative solution combines the flexibility of websites with the functionality of mobile apps . Users appreciate their smooth operation and convenience . Furthermore, PWAs can even function without internet access, making them an extremely practical tool – both for businesses and individuals who require instant access to content, regardless of network conditions.

One of the greatest advantages of PWAs is their universality . They work across devices and operating systems, and most importantly, they don't require downloading from app stores . This is a huge convenience for both businesses and users:

  • Companies can reach customers faster by eliminating the need to distribute apps through stores. The cost of app development is also eliminated.
  • Users avoid the tedious installation process – just open a browser and you're done!

It's no surprise, then, that more and more businesses are implementing PWAs to increase user engagement and improve customer interactions . Progressive web apps are now standard in the e-commerce world.

What is PWA?

Progressive Web Apps (PWA) are modern web applications (technologies) that combine the advantages of websites and mobile apps. What does this mean in practice? PWAs are web applications that, thanks to modern technologies, offer users an experience similar to native applications. Unlike traditional websites, they can be installed on a device , used offline , and receive push notifications . This makes PWAs an attractive solution for both users and businesses.

One of the greatest advantages of PWAs is their flexibility – they work seamlessly across devices and screen sizes. Thanks to responsive design , the app automatically adapts to screen size and hardware capabilities, ensuring a consistent experience. Whether you're using a smartphone, tablet, or computer, a PWA always looks and works great.

Definition and key features of PWA

What makes PWA stand out from other solutions? Here are its features:

  • Storeless installation – PWA can be added to your device’s home screen without having to download it from the App Store or Google Play.
  • Offline mode – thanks to the use of service workers, the application works even when you do not have access to the Internet.
  • Push notifications – users can receive notifications, similar to native apps.
  • Responsiveness – PWA automatically adapts to different screens and devices, ensuring ease of use.
  • Speed ​​and reliability – the application loads instantly, even with a weak internet connection.
  • Lower cost than applications – PWA (most often) is already built into the online store, simply an online store appropriately created using this technology, so the same solution works on desktops, tablets and smartphones.

All this means that PWA offers users a convenient and smooth experience – without the need to install a traditional application.

How does PWA differ from native apps?

Wondering whether to choose a PWA or a native app? Here are the differences between them:

CharacteristicPWANative application
InstallationDirectly from your browserFrom the app store
AvailabilityWorks on any platformRequires separate versions for iOS and Android
Offline modeYes, thanks to service workersYes, full functionality
Push notificationsYesYes
EfficiencyVery good, but browser dependentMaximum, full access to equipment

In summary, if you're looking for broad reach , lower costs , and quick implementation , a PWA can be a great choice. However, if maximum performance and access to advanced hardware features , a native app is a better option. However, when you factor in the cost of developing an app, a PWA is the obvious choice. This is the current standard in e-commerce; only the largest companies can currently afford their own apps.

How does PWA work?

Progressive Web Apps (PWAs) are an innovative combination of web and mobile technologies that deliver a smooth and convenient app experience. But how exactly do PWAs work ? Three key elements are crucial:

  • Service Worker – enables offline operation and push notification support.
  • Web App Manifest – defines the appearance and behavior of the application.
  • HTTPS – ensures data security and protection.

These three components make PWA resemble a native application in many respects, while offering the flexibility of web technologies.

Service Worker – offline operation and caching mechanism

Service Worker is an important PWA element that allows the application to function even without internet access. How does it work?

  • This is a script that runs in the background, independent of the main browser thread.
  • Intercepts network requests and caches resources, which speeds up application loading.
  • Supports push notifications , allowing users to be informed about new releases.

Service Worker significantly improves application performance and ensures its availability even in conditions of poor internet connections. It is responsible for the smooth operation of PWAs.

Web App Manifest – application configuration and installation

The Web App Manifest is a JSON file that makes a PWA look and behave like a native app. It contains information such as:

  • Application name – displayed on the home screen.
  • Icons – adapted to different devices.
  • Colors – influences the appearance of the interface.
  • Display mode – e.g. full screen or in a browser window.

Manifest allows users to add an app to their home screen, increasing its accessibility and ease of use. It also allows users to customize the app's appearance to match their brand's visual identity.

HTTPS – security and data protection

In the world of PWAs, HTTPS is not just a standard, but a foundation of security. Why is it so important?

  • It encrypts data sent between the user and the server, protecting it from interception.
  • It is mandatory for the most important PWA features, such as Service Worker and push notifications.
  • It builds the trust of users who are increasingly concerned about their privacy.

Without HTTPS, the application would be vulnerable to attacks that could compromise its integrity. This protocol ensures the stability, security, and trustworthiness of PWAs.

PWAs aren't just a passing trend—they're the future of web apps. Their offline capabilities, native user experience, and high levels of security are driving more and more companies and developers to embrace this technology.

What are the most important features of PWA?

Progressive Web Apps ( PWAs ) are changing the way we use web applications. They combine the advantages of web and native apps, providing users with a fast, fluid, and intuitive experience. What makes them so special? Let's find out!

Push notifications – engaging users

One of the biggest advantages of PWAs is the ability to send push notifications . This is an effective way to stay in touch with users, informing them about new products, promotions, or important updates, even when they're not actively using the app.

How does it work? This mechanism relies on a Service Worker that runs in the background and handles push notifications. This allows:

  • Users receive information in real time.
  • Messages do not interfere with the user's current activity.
  • Companies can effectively increase customer engagement and loyalty.

More and more brands are implementing PWAs, and the skillful use of push notifications can significantly impact interaction with users.

Offline mode – availability without internet

One of PWA's most groundbreaking features is its ability to work offline . This is a huge convenience for users who don't always have access to a stable internet connection. Thanks to caching mechanisms, the app stores resources locally, allowing you to use it even without a network connection.

This function is the responsibility of the Service Worker , who:

  • Manages application cache.
  • Provides access to previously downloaded content.
  • Allows you to use the application in places with poor coverage.

In an era of growing demand for reliable web applications, offline functionality is becoming increasingly important.

IndexedDB – local data storage

In the world of PWAs, IndexedDB plays an important role in local data storage. It's a powerful tool that allows apps to collect large amounts of information without requiring a constant internet connection.

IndexedDB is a low-level API that allows:

  • Storing and processing large data sets.
  • Saving files and binary objects.
  • Quick reading of information, which improves the smooth operation of the application.

As developers increasingly leverage the potential of IndexedDB, the ability to create more advanced and responsive web applications increases.

What does the PWA development process look like?

The process of creating PWAs combines the best features of websites and mobile apps. As more and more companies and developers recognize the potential of Progressive Web Apps, it's worth exploring the tools and technologies that facilitate their development. In this section, we'll discuss methods that allow for the effective implementation of modern PWA solutions.

PWA Builder – a tool for converting websites to PWA

One of the easiest ways to transform a website into a Progressive Web App is to use PWA Builder . This intuitive tool simplifies the entire process, allowing you to quickly implement PWA features without having to delve into complex technical aspects.

PWA Builder analyzes the website and automatically generates the most important files, such as:

  • Web App Manifest – defines the appearance and behavior of the application once installed on the user's device.
  • Service Workers – are responsible for offline operation, push notifications, and other features that make the application work like a native one.

This allows developers to focus on optimizing the user experience instead of wasting time manually implementing basic features. As more and more companies recognize the benefits of PWAs, tools like PWA Builder are becoming an essential part of a developer's workflow.

Popular frameworks for building PWAs: Angular, React.js, Vue.js

Choosing the right framework is a crucial step in creating a PWA application . Among the most commonly used technologies are:

FrameworkCharacteristic
AngularA comprehensive JavaScript framework with a rich set of tools for building dynamic web applications. It offers features such as two-way data binding and dependency injection, making it ideal for complex PWAs.
React.jsA JavaScript library focused on building user interfaces. Its component-based architecture allows for the creation of reusable UI elements, providing a high degree of flexibility and customization.
Vue.jsA progressive JavaScript framework distinguished by its simplicity and ease of integration. With a gentle learning curve, it's accessible to both beginners and experienced developers.

The dynamic development of these frameworks opens up new possibilities for developers in building PWAs.

PWA in e-commerce

Online commerce is growing at a dizzying pace, and have become a core technology in e-commerce a fast, reliable, and engaging shopping experience. This is a true revolution.

Why are PWAs gaining popularity? Primarily due to their flexibility . They work seamlessly across devices and in changing network conditions. Customers can shop seamlessly, regardless of whether they're using a computer, tablet, or smartphone. Furthermore, they eliminate the need to download and install bulky mobile apps—all you need is a browser to instantly access the store.

In the competitive world of e-commerce, companies are increasingly turning to PWAs to differentiate themselves and increase customer engagement . Features like offline access, push notifications, and lightning-fast page loading keep users coming back and completing purchases more often.

How does PWA improve the shopping experience?

In e-commerce, it's now critical to provide the best possible user experience . Progressive Web Apps (PWAs) are playing an increasingly important role in this, significantly improving the online shopping experience.

  • Speed ​​and reliability – content caching ensures pages load quickly, even with a slow internet connection. Every second of delay can mean lost customers.
  • Offline browsing capability – users can continue shopping even after losing network access.
  • A native app-like experience —no installation required. Simply add the page to your home screen and open it with a single click.
  • Push notifications – online stores can communicate directly with customers, informing them about promotions, new products or order status.

As e-commerce evolves, the role of PWAs in improving the shopping experience becomes increasingly significant.

Examples of PWA implementations in e-commerce

Analyzing real-world PWA implementations allows us to better understand how this technology impacts online commerce. Two interesting examples are AtomStore and Home.pl , which successfully implemented PWAs on their platforms.

PlatformBenefits of implementing PWA
AtomStoreAn advanced e-commerce platform supporting PWAs. Stores powered by AtomStore offer fast, responsive, and engaging shopping experiences without the need to install mobile apps.
Home.plThe implementation of PWA improved e-commerce services, allowing you to browse offers, receive push notifications and use the store even in offline mode.

These examples show how PWA can change the face of e-commerce.

Distributing PWAs in app stores

Progressive Web Apps (PWAs) are gaining popularity, combining the best features of native apps and websites. They're fast, flexible, and user-friendly, which is why more and more companies are interested in distributing them in app stores like the Microsoft Store, Google Play, and the App Store .

In this section, we will discuss how PWAs are installed and shared across platforms, allowing you to better understand their role in the mobile and desktop app ecosystem.

PWA in Microsoft Store – installation on Windows

The Microsoft Store is becoming an increasingly popular place to distribute Progressive Web Apps Microsoft Edge browser plays a significant role in this process . It enables the installation of PWAs and their full integration with Windows.

How does PWA installation work in Microsoft Store?

  • Users can install PWAs directly from the Microsoft Edge browser.
  • Once installed, applications function as native applications – they can be launched from the Start menu and pinned to the taskbar.
  • PWAs can run offline, which increases their functionality.
  • They do not require downloading large files, making them a convenient alternative to traditional applications.

Integrating PWA with Windows is a step towards greater convenience and flexibility.

PWA on Google Play and App Store – availability on mobile devices

The presence of Progressive Web Apps on Google Play and the App Store opens up new opportunities for developers. While PWAs are primarily designed to run in browsers, their availability in traditional app stores expands their reach and makes installation easier for users.

PlatformPWA Distribution Options
Google PlayPWAs can be published as hybrid apps, allowing them to be installed and launched directly from the device's home screen.
App StoreApple takes a restrictive approach to web apps, making them difficult to distribute. However, developers can use WebKit to customize their apps to Apple's specifications.

What changes might come in the future to facilitate PWA distribution in app stores? Will Apple and Google introduce new solutions that bring PWAs even closer to native apps? Time will tell, but one thing is certain: PWA is a technology with enormous potential .

Google Chrome, Mozilla Firefox, Safari, Edge – differences in support

Progressive web applications ( PWAs ) are gaining popularity, but their performance across browsers remains inconsistent. Each of the leading browsers— Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge —offers varying levels of support, which directly impacts functionality and user experience.

BrowserPWA support
Google ChromeFull support – installation, offline operation, integration with the operating system.
Microsoft EdgeWide support – tight integration with Windows, applications work like native programs.
Mozilla FirefoxLimited support – installation possible, but not all features (e.g. push notifications) are fully functional.
SafariThe biggest limitations – lack of full push notification support, limited background operation.

These differences pose a challenge for developers , who must adapt their applications to the specifics of each browser. Will a solution emerge in the future that will standardize support for PWAs and ensure their functionality across all platforms? Time will tell. One thing is certain: the development of this technology will have a huge impact on the future of web applications.

 

What are the advantages of PWA?

Progressive Web Apps (PWAs) are a technology that combines the best features of web and mobile applications. Like any solution, they have their strengths, but also certain limitations. Understanding their advantages and disadvantages allows companies to make informed implementation decisions.

1. Works offline and in low-connectivity mode

PWAs can even function without internet access thanks to the use of service workers. Users can browse previously loaded content, which increases convenience and is independent of connection quality.

2. Speed ​​and responsiveness

PWAs load lightning fast and respond smoothly to user actions. This is possible thanks to efficient data caching and code optimization. A better user experience increases time spent on the site.

3. Install directly from your browser

PWAs can be installed on a device like a native app—without having to download them from a store (App Store, Google Play). This simplifies the process and increases install conversions.

4. Push notifications

PWA technology allows you to send users real-time notifications , which improves engagement and builds customer relationships. It's a great marketing tool.

5. Lower implementation costs

Creating a single PWA app instead of separate versions for Android and iOS saves a lot of money. It's a more affordable and easier-to-maintain , especially for e-commerce and budget-conscious businesses.

6. Better SEO results

Unlike native apps, PWAs are websites – they can be indexed by search engines , which improves visibility in Google and increases organic traffic.

7. Security with HTTPS

Each PWA runs on HTTPS, which ensures greater security of user data and protects against man-in-the-middle attacks. This also positively impacts brand trust.

What are the disadvantages of PWA technology?

 

1. Limited support on the App Store

PWAs are not fully supported by the Apple App Store, which limits their presence on some iOS devices. Users may not be aware of the ability to install apps directly from the browser.

2. Limited access to device functions

Compared to native apps, PWAs have limited access to certain hardware features , such as Bluetooth, NFC, and biometric sensors. This can be a problem in more advanced apps.

3. iOS problems

On Apple devices, PWA performance may be suboptimal . Push notifications are not supported, background activities are limited, and the cache may be automatically cleared, which impacts app stability.

4. Lack of visibility in popular app stores

While they can be added to your home screen, PWAs don't appear in the App Store or Google Play rankings or search results, meaning less exposure for new users.

5. Fewer monetization tools

PWAs don't support all the payment systems and analytics tools available to native apps. This can limit your ability to generate revenue and optimize conversions.

6. Requires modern browsers

Older browsers may not fully support PWA technology, meaning some users won't see its full potential . This limits the app's reach among less advanced users.

7. No full control over updates

Updates in PWAs depend on the functioning of the cache and browser mechanisms, which may lead to a situation where the user is using an outdated version of the application - unless appropriate update strategies are implemented.

Benefits of PWA implementation for companies and users

Implementing Progressive Web Apps (PWAs) offers numerous benefits for both businesses and users. What's making this technology so popular?

Benefits for companies:

  • Cost reduction – no need to create and maintain separate native applications.
  • Faster development – ​​shorter implementation time compared to native applications.
  • Better accessibility – the application works on various devices without the need for installation.

Benefits for users:

  • Smooth operation – fast loading and responsiveness, even with a weak internet connection.
  • Offline work – access to content without the need for a permanent network connection.
  • Ease of use – ability to add applications to the home screen with one click.

More and more companies recognize the potential of PWA.

Limitations and challenges of PWA technology

Despite their many advantages, Progressive Web Apps (PWAs) also have their limitations. What challenges might companies face when implementing them?

The most important challenges of PWA:

  • Limited access to hardware features – no full support for GPS, Bluetooth or advanced camera features.
  • Browser compatibility – older versions may not support all PWA features.
  • Security requirements – the need to use HTTPS, which involves additional infrastructure requirements.
 
 

PWA FAQ – Frequently Asked Questions and Answers

 

What is PWA technology?

A PWA (Progressive Web App) is a web application that functions like a mobile app and can be installed directly from a browser. It works across devices, including offline, offering users a native app experience. It doesn't require downloading from the App Store or Google Play.

How does a PWA application work?

PWA runs in a browser, but uses special mechanisms (e.g., a service worker) to store data locally. It allows for fast loading, offline functionality, and push notifications. The app can be added to the phone's home screen.

Does PWA work offline?

Yes, PWAs can function offline thanks to previously saved content in the browser's memory. This is possible thanks to caching technology and service worker mechanisms. Users can access basic functions even without an internet connection.

Why is it worth implementing PWA in your online store?

PWA improves page speed and user experience, which increases conversions. It makes it easier to use the store's offerings on mobile devices. It also offers a more affordable alternative to native apps.

Is PWA safe?

Yes, PWAs operate exclusively over HTTPS, ensuring a secure connection. Data is protected from unauthorized access. This is important for both the app owner and its users.

What browsers support PWA?

Most modern browsers, such as Chrome, Firefox, Edge, and Safari, support PWAs. However, features may vary—for example, Safari on iOS has some limitations. Chrome on Android offers the most comprehensive support.

Can PWA be added to the home screen?

Yes, a PWA can be installed with a single click from a browser on your phone or tablet's home screen. This doesn't require visiting an app store. Once installed, it looks and works like a regular app.

How does PWA affect SEO?

Because a PWA is still a website, it can be indexed by search engines. Loading speed and responsiveness positively impact SEO results. A well-designed PWA can increase organic traffic.

What companies use PWA technology?

PWAs are used by well-known brands such as Twitter, AliExpress, OLX, and Starbucks. Implementing this technology has helped them increase conversions and user engagement. This is proof of the effectiveness and versatility of this solution.

Does PWA replace native apps?

In many cases, yes, especially when advanced device features aren't required. PWAs can be a cheaper and faster alternative for companies without large budgets. However, for applications requiring, for example, camera or Bluetooth integration, native solutions may still be preferable.

How much does it cost to implement PWA?

The cost depends on the level of sophistication of the website and the desired features. It's usually lower than creating separate apps for iOS and Android. In the long run, this solution is more cost-effective.

Does PWA work on iPhone?

Yes, but with limitations – for example, some versions of iOS lack support for push notifications. However, PWAs can be installed and run on Apple devices. Apple is gradually expanding support for this technology.

How to implement PWA on your website?

Implementing a PWA requires creating an application manifesto and configuring service workers. This is best left to website and digital experts. A well-executed PWA will improve user experience and conversions.

Can PWA be promoted like a regular app?

Yes, you can promote it through advertising, social media, or email marketing. It's worth educating users that they can install the app from their browser. A well-designed installation banner increases conversions.

How do I check if my website is suitable for PWA?

The website should be responsive, fast, and work with HTTPS. A PWA audit can be performed using tools like Google's Lighthouse. Experts can help evaluate and adapt the website to this technology.

 

Want to learn more?

Write to us and learn how to implement innovations in your online store.

Read more about innovation in the digital world.

 

Subscribe to the newsletter

SUBSCRIBE to our newsletter and receive news from the world of e-commerce.