E-receipts: how do they work and what is worth knowing in 2025?

 

What?
We explain what e-receipts are—the digital equivalents of traditional fiscal receipts—and how they're used in online commerce.

Why?
E-receipts are not only convenient for customers but also a real opportunity for online stores to streamline service, reduce costs, and meet legislative requirements. It's also a step toward digitizing and automating sales processes.

Who is it for?
Online store owners, e-commerce managers, accounting departments, and all digital businesses that issue receipts and want to optimize their operations.

Background:
The introduction of e-receipts in Poland is a real possibility – legislators and technology providers are working to make them more widespread. For e-commerce companies, this is a topic worth understanding and considering before their competitors. This article explains how e-receipts work, their advantages, and what's worth knowing before making the decision to implement them.

The year 2025 marks a breakthrough in everyday shopping – e-receipts are becoming the new standard. It's not just a matter of convenience, but also greater security for buyers and sellers . In the age of digitalization, as more and more aspects of life move online, paper receipts are becoming a thing of the past . But what exactly are e-receipts, and why is it worth considering them now?

An e-receipt is an electronic version of a traditional purchase receipt that can be stored on a smartphone, tablet, or computer . No more bulging wallets and drawers full of crumpled notes! Now you always have all your receipts at hand – quickly, conveniently, and without clutter . What's more, this solution is more environmentally friendly – ​​there's no need to print or store anything in paper form, which means savings for both the environment and the user .

From 2025, e-receipts will gain full legal validity , equal to their paper counterparts. They will be fully accepted for:

• returns of goods,
• complaints,
• tax audits.

This means less paperwork, greater transparency, and a simplified relationship between customer and seller . Sounds good? Because it is.

, the JWS (JSON Web Signature) format plays a key role , ensuring data security and integrity . It acts as a digital signature, protecting electronic documents from manipulation and forgery , providing users with assurance that the e-receipt is authentic and intact.

Technology shows no signs of slowing down. There's already talk that e-receipts will be able to:

• automatically integrate with home budget management applications,
• connect to loyalty systems,
• facilitate expense analysis and financial planning,
• accelerate accounting and settlement processes.

While it sounds futuristic, all signs point to paper receipts soon becoming a thing of the past . And surely no one will miss them, right?

What are e-receipts and how do they work?

Tired of searching for lost receipts in your wallet? The solution is e-receipts , which are gradually replacing traditional paper versions. They're a convenient and modern way to document purchases, allowing you to stay organized and control your expenses.

An e-receipt is a digital version of a traditional receipt that you can store on your smartphone, tablet, or other mobile device. No more paperwork – all your proof of purchase is always at your fingertips, in one place.

How does it work? The process is incredibly simple:

1. You shop in-store or online.
2. The seller generates an e-receipt.
3. You receive it by email, SMS or in a dedicated app.

No waiting, no searching – your e-receipt arrives straight to you . It's the perfect solution for those who want to better manage their household budget and have full control over their expenses.

E-receipts are fully legal and have the same legal force as their paper counterparts. They can be used for returns, complaints, or as proof of purchase. And this is just the beginning – technology is developing rapidly, so using e-receipts will become even easier.

What are the differences between an e-receipt and a paper receipt?

Modern technologies are changing our daily habits, including those related to documenting purchases. Electronic receipts differ from paper receipts in several key ways :

• Storage: e-receipts are saved digitally – they do not take up space in your wallet, do not crumple or get lost.
• Accessibility: easy to find – just a few clicks in the app or email.
• Ecology: no paper means less waste and less burden on the environment.
• Convenience: they are harder to lose, and finding a specific document takes a while – especially in the case of returns and complaints.

While not everyone will immediately switch to digital solutions – especially older people or those less tech-savvy – the trend is clear: e-receipts are the future . They're fast, convenient, and environmentally friendly.

Legal status of e-receipt as proof of purchase

Are you unsure whether an e-receipt has the same value as a paper one? Yes, it is a valid proof of purchase , in accordance with applicable law.

Based on the VAT Act and the regulation of the Minister of Finance regarding cash registers , e-receipts:

• are recognized as a legal document confirming the purchase,
• can be used for returns and complaints,
• are covered by the regulations on the issuance and storage of fiscal documents.

Thanks to these regulations, consumers and businesses can be assured that using e-receipts is completely legal and safe . Furthermore, the law is increasingly adapting to technological advancements, which may mean further simplifications in the future.

JWS format as a technical standard for e-receipts

The security of e-receipts is ensured by modern technology – the JWS (JSON Web Signature) format . This is a digital signature that protects the document's authenticity.

How does JWS work?

• Each e-receipt is digitally signed.
• Any attempt to modify the document will result in the signature no longer being compliant.
• This ensures that the document has not been forged or altered.

This solution ensures security for both consumers and regulatory agencies . And this is just the beginning – technology is constantly evolving, so we can expect even more advanced standards for digital documentation.

A world without paper receipts? Maybe not today, but the direction of change is already clearly visible .

What is the e-Paragony 2.0 application and what are its functions?

In the age of digitalization, when more and more of our daily affairs are handled via smartphone, the e-Receipts 2.0 is becoming a practical tool for managing personal finances. This free mobile app, developed by the Ministry of Finance, allows not only the storage of receipts electronically but also the reporting of fiscal irregularities . It makes it easier to control your household budget while ensuring that user data is properly secured.

Receiving and storing e-receipts in the app

One of the key features of the e-Paragony is the ability to anonymously receive and save electronic receipts . Simply use the e-Paragony virtual card to download the document without having to provide any personal information.

This solution offers many benefits:

• Privacy protection – no need to disclose personal data when receiving a receipt.
• Convenience – receipt always at hand, available in the app.
• Security – no risk of losing a paper document.
• Ease of handling complaints and returns – quick access to proof of purchase.

Instead of keeping paper receipts in your wallet or pocket, simply save them in the app – it's a simple, convenient and modern solution.

Virtual Wallet e-Receipts and document management

The application also offers a Virtual Wallet that allows you to store not only receipts, but also:

• discount coupons,
• payment confirmations,
• other purchasing documents.

All documents are organized in one place, allowing you to:

• quickly find the information you need,
• better organization of household expenses,
• saves time – no need to search through drawers or purses.

It is a digital archive of everyday purchases that makes life much easier and supports financial management.

Reporting irregularities and fiscal control

If you notice any irregularities on a receipt, the e-Receipts allows you to anonymously report the violation to the appropriate authorities. The process is quick and intuitive – just a few clicks away.

Why is it worth using this feature?

• You support the fight against unfair trade practices.
• You contribute to reducing the grey economy.
• You don't have to leave your home or fill out complicated forms.

This is a simple way to actively participate in building a fair market – without unnecessary formalities.

Security of user data in the application

User security is a priority for the creators of the e-Paragony . The system utilizes advanced data protection technologies , such as:

• encryption – protects data against unauthorized access,
• anonymization – prevents user identification,
• cloud synchronization option – provides access to documents from various devices.

In practice, this means that even if you lose your phone, your documents are safe and accessible from any device . You can rest assured that your data is protected to the highest standard.

What is Receipt HUB?

In an era of rapid technological development, digital receipts are becoming the new standard in fiscal documentation. It is in this context that the Receipt HUB – a government platform developed by the Ministry of Finance, which serves as the central system for managing e-receipts. It is not just a tool, but a comprehensive operations center , enabling the secure transmission and receipt of fiscal documents electronically.

Thanks to HUB, the e-receipt handling process becomes:

• faster – data is transferred in real time,
• more intuitive – simplified interface and process automation,
• automated – minimizing manual document processing.

A key component of the system is the KID , which is responsible for the rapid and secure transfer of data to the user's application. In practice, this means:

• greater control for entrepreneurs over fiscal documentation,
• better insight into economic data for state administration,
• possibility of further digitization of processes in the future.

The Receipt HUB is just the beginning of the digital transformation – its dynamic development is planned for the coming years, which will lead to the full digitization of fiscal documents in Poland.

What is the role of the Central Cash Register Repository in data storage?

, the Central Cash Register Repository (CRK) plays a key role . This is where all data from online cash registers is stored, including e-receipts, which must be recorded.

CRK serves as a digital safe in which the data is:

• stored safely – in accordance with legal requirements,
• organized – easy to search and analyze,
• available on demand – ready to use at any time.

This solution is crucial for:

• compliance with legal provisions,
• effectiveness of tax audits,
• accelerating audit processes.

For example, during a tax audit, access to data from the Central Register of Registers (CRK) allows for quick and precise verification of documentation – without unnecessary formalities and chaos. This solution truly streamlines administrative operations.

What is the eparagony.pl platform, what are its possibilities and is it worth it?

private initiatives supporting the digitization of fiscal documents are also emerging on the market the eparagony.pl platform – an independent hub that offers comprehensive support for companies in handling e-receipts.

The eparagony.pl platform enables:

• easy issuing and management of e-receipts,
• automatic data archiving,
• generating reports for analytical and accounting purposes,
• integration with ERP systems – regardless of company size.

The effects of implementing the platform are:

• reduction of bureaucracy,
• saving time and resources,
• real operational benefits for enterprises.

What does the future hold? Possible development directions for the platform include:

• predictive analytics – predicting purchasing trends,
• integration with loyalty programs,
• extension of functionality with new sales support tools.

One thing is certain – eparagony.pl is a platform with great development potential that can play an important role in the digital transformation of the trade and services sector.

What is an online cash register and what are its functions?

In the age of digitalization, online cash registers have become more than just a tool for recording sales. They are intelligent, technologically advanced devices that not only issue e-receipts but also automatically send them to the Central Cash Register Repository (CRK) . The result? A faster, more transparent, and more secure sales process .

One of the key functions of these devices is generating electronic receipts, which are sent directly to CRK. This allows:

• fiscal documentation management becomes simpler,
• it is possible to monitor transactions on an ongoing basis ,
• the transparency of operations increases ,
• legal requirements are met in many industries.

More and more sectors of the economy are required to use online cash registers – today it is not only a convenience, but even a necessity in running a business .

What does the future hold? Technology shows no signs of slowing down. Cash registers could soon be integrated with:

• warehouse systems,
• e-commerce platforms,
• data analysis tools.

Sales automation is reaching a new level . The question is, are we ready?

Virtual cash register as an alternative without a physical device

In a world where digital solutions are becoming the norm, virtual cash registers are a true revolution. They offer a flexible and modern alternative to traditional cash registers, allowing online receipts to be issued without the need to invest in a physical device.

This solution is particularly beneficial for:

• freelancers,
• micro-entrepreneurs,
• start-ups,
• companies operating mobile or remotely.

How does virtual cash work? Simply:

1. Install the appropriate software on your computer, tablet or smartphone.
2. Provide internet access.
3. The system automatically sends data to CRK – without the need for manual reporting.

Thanks to this, the entrepreneur can focus on developing the company, being sure that everything is done in accordance with the regulations .

What will tomorrow bring? We can expect even more advanced mobile applications that will be integrated with:

• accounting systems,
• storage modules,
• artificial intelligence that analyzes sales data in real time.

Does this mean the end of traditional checkouts? Time will tell.

Online fiscal printer and technical requirements

Modern online fiscal printers combine tradition with innovation. They enable the issuance of electronic receipts without the need for physical printing, which translates into:

• saving paper,
• ecological approach to running a business,
• greater convenience in customer service.

What is worth knowing about technical requirements?

• The devices must have constant access to the Internet to be able to send data to CRK in real time.
• Printers must have up-to-date software .
• Appropriate certificates confirming compliance with regulations are required

What does the future hold? Fiscal printers may soon be compatible with:

• cloud computing,
• remote data management systems,
• automatic updates,
• other sales and accounting systems.

The future of sales? It's already happening.

When is the buyer's consent required for an e-receipt?

Issuing an e-receipt requires the customer's prior consent – ​​this is not only a legal obligation but also a technical requirement. Without this consent, it is impossible to generate the document electronically. The good news is that customers can express their consent in a way that best suits their preferences and shopping style.

The most common form of consent is accepting the store's terms and conditions , which include provisions regarding e-receipts. Alternatively, consent can be provided during ordering by checking the appropriate box on the form. Mobile applications, such as e-Receipts , are also gaining popularity, allowing for quick and convenient consent and receipt of the document – ​​all with just a few clicks on a smartphone screen.

Consenting to an e-receipt isn't just a formality . It's an expression of seller transparency and respect for the customer. For buyers, it means orderly paperwork, easy access to purchase history, and a step towards a more eco-friendly lifestyle.

Forms of consent: regulations, purchase, application

Customers have several ways to consent to receiving e-receipts, making the entire process flexible and user-friendly. Here are the most popular options:

• Acceptance of store regulations – most commonly used in e-commerce, where regulations are an integral part of the purchasing process. They include provisions regarding the issuance of e-receipts.
• Checking the checkbox during checkout —available in both online and brick-and-mortar stores—is a quick and legal way to express consent.
• Using mobile apps (e.g., e-Receipts) allows not only expressing consent but also storing and managing receipts in one place. This is a modern, convenient, and paperless solution.

The variety of available options demonstrates that sellers strive to simplify the process for customers as much as possible. The easier the process, the greater the chance of customer satisfaction and loyalty.

KID code as a method of receipt without personal data

One modern solution that allows for receiving e-receipts without having to provide personal data is the KID code – a unique identifier assigned to the user. This code allows for the receipt of electronic documents to be received completely anonymously.

How does the KID code work? The technology assigns a specific transaction to a user without revealing their identity. In practice, this means that customers can collect their e-receipt without having to share sensitive information. This is an ideal solution for those who value privacy and security online.

The KID code is just the beginning . Technology is developing rapidly, and the future of e-receipts is even greater automation, convenience, and trust in digital solutions. Paper receipts? They may soon become a thing of the past.

Automation of the fiscalization process and integration with POS

In the age of digitalization, fiscal automation and integration with POS (Point of Sale) systems are no longer a choice, but a necessity. E-receipts simplify daily tasks, and manual issuance of fiscal documents is becoming a thing of the past. This not only saves time but also ensures greater precision and compliance with regulations.

Fewer errors, greater legal compliance, and peace of mind for businesses – these are the key benefits of automation. When fiscal devices are integrated with sales software, e-receipts are generated automatically . Transaction data is transferred directly to the system, which:

• simplifies documentation management,
• increases the transparency of processes,
• eliminates the need for manual data entry,
• saves time that can be spent on developing your business.

Technology shows no signs of slowing down. Automation of fiscalization will continue to evolve – it's inevitable. Will there come a time when the entire sales process will be conducted without human intervention? All signs point to it.

E-commerce integration with e-receipts (IdoSell, Baselinker)

speed is paramount , followed by convenience and automation . That's why e-receipts are ideal for integration with platforms like IdoSell and Baselinker . Thanks to them:

• you automatically issue fiscal documents,
• you have full control over the sales process,
• you minimize the risk of errors,
• you save time on business development.

For example, IdoSell offers a Printer app that works with the eparagony.pl . In practice, this means:

• instant and error-free issuing of e-receipts,
• no need for manual clicking,
• full automation of the fiscalization process.

This solution will be particularly appreciated by e-commerce owners. Furthermore, customers receive purchase confirmation more quickly , and the entire process becomes more transparent. It's a recipe for a better shopping experience . And what about the future? Perhaps further innovations will further revolutionize the way we shop online.

Example: issuing e-receipts in the enova365 system

enova365 is a modern ERP system that supports companies in managing finances, human resources, and sales. One of its key features is the automatic issuance of e-receipts thanks to integration with the eparagony.pl . This solution:

• accelerates the fiscalization process,
• eliminates human errors,
• ensures compliance with applicable regulations,
• allows full control over every transaction.

How does it work in practice? Enova365 users can completely automate the process of issuing e-receipts . The result?

• less stress,
• greater order in documentation,
• assurance that everything works as intended.

What does the future hold? ERP systems are constantly evolving . We can expect even more advanced features, such as:

• intelligent algorithms that analyze sales in real time,
• automatic reporting to offices,
• full integration with other financial and accounting systems.

One thing is certain – the digital revolution is just beginning.

 

What are the benefits of implementing e-receipts in your business?

In the age of digitization, e-receipts are becoming much more than just a digital equivalent of paper printouts. They're a modern, convenient, and eco-friendly solution that's changing the way we approach purchasing documents. Both customers and sellers benefit: faster, simpler, and more secure—and without a pile of paper in their wallets .

Advantages of e-receipts for sellers: savings and automation

For shop and business owners, the ability to issue electronic receipts is not only a step towards modernity but also offers significant financial and operational benefits. Primarily, it means:

• Cost savings – less paper used, fewer printer failures, lower operating costs.
• Automation of the fiscalisation process – data goes directly to the system, eliminating errors and reducing manual work.
• Easier document management – ​​digital receipts can be quickly searched, analyzed and organized.
• More time for business development – ​​less formalities means more space for strategic activities.

All this translates into greater operational efficiency and work comfort for entrepreneurs.

Benefits for buyers: convenience, security, expense control

convenience and security above all . No more lost, damaged, or faded receipts – all receipts are automatically transferred to the app, where they are always accessible and organized.

Thanks to tools like e-Receipts, users gain real control over their finances. They can:

• Categorize your expenses by type or store, making it easier to analyze your shopping habits.
• Create reports and summaries that help you monitor your budget.
• Plan your home finances and avoid unnecessary expenses.
• Safely store your proof of purchase to facilitate any complaints or returns.

This not only makes everyday shopping easier, but also a step towards conscious money management . And who wouldn't want more control over their wallet?

Ecological aspects: reduction of paper and CO2 emissions

By choosing e-receipts, we're doing something good not only for ourselves but also for the environment. Less paper means fewer trees cut down , and eliminating the need to produce and transport thermal rolls means lower CO2 emissions .

On a single store scale, this is already a noticeable change. And if we consider the entire country, the effect can be enormous. Each of us can contribute to environmental protection – effortlessly and without sacrificing convenience. Technology and ecology can go hand in hand. And quite effectively!

Visualizing the e-receipt and making it available to the customer

, e-receipt visualization is not only a modern technology but, above all, an everyday convenience appreciated by more and more consumers. It makes monitoring purchases simpler, faster, and more transparent.

How does it work? After the transaction is completed, an electronic receipt is immediately generated and sent to the customer . The user decides how they want to receive it – options include:

• e-mail,
• SMS,
• dedicated mobile application.

This solution provides immediate access to proof of purchase —no need to search for paper documents. It facilitates:

• household budget planning,
• expense control,
• returns and complaints management.

Digital receipts eliminate the problem of lost paperwork and overflowing wallets. They're also more eco-friendly, reducing paper consumption and thus positively impacting the environment. When you need to make a return or complaint, you can find the document you need in just a few clicks.

This is just the beginning of the digital revolution . Soon, we can expect even more advanced features that will completely change the way we use e-receipts.

Mobile applications for receiving e-receipts

In the smartphone era, mobile e-receipt apps are becoming an indispensable part of everyday life. They enable not only receiving receipts but also:

• archiving,
• tidying up,
• analyzing.

All this is available in one place – always at your fingertips. What's more, many applications offer automatic document issuance , significantly simplifying processes for both customers and sellers.

An example are loyalty applications that combine the e-receipt collection function with access to:

• discounts,
• promotion,
• personalized offers,
• bonuses for purchases.

Thanks to this, customers gain not only a digital proof of purchase but also real benefits. Such solutions increase user engagement and build a stronger relationship with the brand.

What does the future hold? Perhaps apps that analyze our spending and suggest where we can save. This is no longer a futuristic vision—it's technology just around the corner.

Managing your fiscal printer remotely and unattended

Modern sales offer not only convenience for customers but also real benefits for businesses . Remote, hands-free fiscal printer management allows for the issuance of receipts without the need to physically be present at the device .

This solution will be particularly appreciated by companies operating in multiple locations. The main benefits include:

• automatic data transfer to sales and fiscal systems,
• full integration with IT infrastructure,
• compliance with applicable regulations,
• minimizing the risk of errors.

This technology is already supporting businesses today . And what's next? It's possible that printers will soon be able to detect faults and update their software themselves—without human intervention. Technological progress shows no signs of slowing down—and that's good news for the entire industry .

Regulations and the future of e-receipts in Poland

The popularity of e-receipts in Poland is growing rapidly , and national regulations must keep pace with this digital transformation. Electronic receipts are not just a technological innovation—they address real market needs. It is essential to create a modern, transparent, and functional legal framework that will facilitate the implementation of this solution and encourage its use by both consumers and businesses.

Sounds serious? And rightly so. But what does this mean in practice? What legislative changes could impact the operation of e-receipts in Poland? Let's take a closer look.

The impact of the SLIM VAT 3 package on the possibility of issuing e-receipts

SLIM VAT 3 package is a set of regulations aimed at simplifying the daily functioning of entrepreneurs, particularly when it comes to issuing fiscal receipts . The goal is to make this process more intuitive, faster, and better adapted to the digital realities.

The most important changes introduced by SLIM VAT 3:

• New requirements regarding data on fiscal receipts – they increase transparency and facilitate the identification of transactions,
• The need to update sales systems – entrepreneurs must adapt their software to new standards,
• A modified method of marking receipts – facilitates tax audits and improves document transparency.

What does this mean for businesses? They'll have to adapt to new regulations, but in return, they'll benefit from simplified procedures and greater transparency. These changes will bring benefits in the long run.

It's worth remembering, however, that SLIM VAT 3 is just the beginning . In the coming years, we can expect further reforms that will further simplify the management of fiscal receipt numbering and other sales documents. Automation of the entire process is only a matter of time.

Development of standards and further digitalization of fiscal documents

The digital revolution in fiscal documents is gaining momentum . Electronic receipts are increasingly replacing their paper counterparts – and it's no wonder. Who among us hasn't lost an important receipt at some point?

A key element of this process is the development of common technological standards that enable the creation of safe, convenient and functional solutions – for both companies and individual customers.

Benefits of digital receipts:

• Convenience – all documents available in the app or by email,
• Security – lower risk of data loss,
• Quick access and easy archiving – especially useful during tax audits.

This is just the beginning of the digital transformation . Further innovations lie ahead, further streamlining the use of e-receipts . Will new standards emerge? All signs point to it. One thing is certain – the digital transformation has already begun and shows no signs of slowing down.

 

E-receipt FAQ – frequently asked questions and answers

What is an e-receipt?

An e-receipt is a digital version of the traditional fiscal receipt, issued and delivered to the customer electronically, for example, via email or a mobile app. It serves as a proof of purchase document, compliant with applicable regulations, and can completely replace the paper version.

How does an e-receipt work in an online store?

After making an online purchase, an e-receipt is automatically generated by the fiscal system and sent to the customer electronically. It can be delivered via email, an app, or a sales platform. It requires integration with the online checkout system.

Does an e-receipt have the same value as a traditional one?

Yes, an e-receipt has the same legal value as a paper fiscal receipt. It can be used as proof of purchase, including for complaints and returns. It is recognized by tax offices and auditing institutions.

Why is it worth implementing e-receipts in e-commerce?

Implementing e-receipts improves customer service, reduces paper and printing costs, and simplifies sales documentation management. It's also a step toward digitizing purchasing processes and providing convenience for customers.

Are e-receipts mandatory?

Currently, they are not mandatory for all businesses in Poland, but legislators are working to make them more widespread. It's worth keeping an eye on legal changes, as they may become a requirement in the coming years.

What are the benefits for the customer of receiving an e-receipt?

Customers gain easy access to their receipts and don't need to physically store them, which simplifies returns and complaints. E-receipts are more environmentally friendly and are often stored automatically in apps.

What conditions must be met to issue e-receipts?

The company must use an online cash register integrated with the sales system and appropriate software enabling digital receipt submission. Customer consent for electronic receipt submission is also required.

Is implementing e-receipts expensive?

Implementation may require a one-time investment in an online checkout system or technological integration. However, in the long run, it generates savings and increases sales efficiency.

Which industries use e-receipts most often?

E-receipts are gaining popularity in e-commerce, restaurants, the beauty industry, and service providers. Omnichannel companies are also increasingly implementing them.

Do e-receipts affect SEO or UX in an online store?

They don't directly impact SEO, but they positively impact user experience (UX), which can translate into higher customer loyalty and repeat purchases. Transparency and modernity are increasingly valued.

Where are e-receipts stored?

E-receipts are stored in the company's sales system and often in the customer's app or user account. This means they are always available and don't get damaged like paper versions.

Can a customer refuse to accept an e-receipt?

Yes, customers can request a traditional receipt. Businesses should allow the purchaser to choose the receipt format they prefer, if technically possible.

Does the implementation of e-receipts involve additional fiscal obligations?

No, an e-receipt does not change your tax obligations – you still need to register it like any other fiscal receipt. This process is consistent with the regulations regarding online cash registers.

How do customers react to e-receipts?

Most customers perceive e-receipts positively – as a modern, convenient, and more environmentally friendly solution. They are particularly effective in remote sales models, where paper receipts are more difficult to deliver.

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